Thursday, December 25, 2014

Deaf Lady Gets No Assistance On Plane For 40 Years


Just recently I flew home on Delta Airlines from Detroit on Christmas. Before I left I had notified the airlines that I was deaf. But once I boarded the plane it was all forgotten. Again I didn't understand a word being said on the microphone. This time I called the flight attendant over and we had a talk. I told her that I didn't understand a word she said during the safety demonstration. She said just follow the book.

Well I told her that is not the only issue. There were a lot of announcements being made over the microphone. And not all of them was about the safety demonstration. And I explained to her that deaf people have a rights to know every word that was said on the plane. We shouldn't be left out and ignored when announcements are being made.

She apologized about what I was going through. Though she didn't have to do that. I explained to her if they would close caption every announcement for the deaf passengers it would be more fair. Or they could have an interpreter on the plane when there's a deaf passenger. I have never been offered either option in forty years.

2 comments:

  1. Hello Susana,

    Hope all is well. Just wanted to drop by and wish you a Happy New Year. Keep up the great blogging!

    ReplyDelete
    Replies
    1. Yes, things are going well. Thank you! And Happy New Year to you also.

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